Care in Kent FAQ

We offer gentle, flexible homecare and companionship for older adults especially those who want to stay at home, not go into care.

This might be a carer popping in for a cuppa and a chat… or helping with washing and breakfast… or supporting someone living with dementia to feel safe and seen.

You can start with one visit a week and grow from there. No big decisions. No pressure.

Let’s start with a gentle conversation. Call us on 01233 619530 or email info@careinkent.co.uk.

Yes. In fact, it’s one of the things we’re known for.

We match you with someone who not only understands your parent’s needs but their stories, quirks, and routines.

Because real trust doesn’t come from a rota. It comes from being known.

Call 01233 619530 and ask about our matching process.

Yes. Many of our families are navigating memory loss, confusion, or a recent dementia diagnosis.

Our carers are trained in compassionate, person-centred dementia care. That means fewer reminders… less stress… more calm.

We focus on what still feels good, not just what’s ‘going wrong’.

Reach out for a no-pressure chat: 01233 619530 or info@careinkent.co.uk.

In most cases, within 48–72 hours.

We’ll begin with a Care Planning Call and gently walk you through what’s possible. No overwhelm. No forms dumped on your lap. Just one step at a time.

Start your Care Planning Call today just ring us on 01233 619530.

That’s one of our most popular services.

We know that being alone isn’t the same as being fine. A trusted carer can bring warmth, conversation, laughter and quiet company when that’s what’s needed.

It’s not about ticking boxes. It’s about making someone feel human again.

Call us on 01233 619530 to ask about companionship support.

Every plan is personalised, so prices depend on what you need and how often.

What we promise is clarity, no hidden fees, and no pressure. We’ll explain it all gently in your Care Planning Call so you feel confident and in control.

Get your tailored quote: Call 01233 619530 or email info@careinkent.co.uk.

Call us. That’s it.

We’ll listen, ask a few thoughtful questions, and explain what we can offer. Whether you’re ready to start next week or still deciding, we’ll meet you where you are.

Phone: 01233 619530
Email: info@careinkent.co.uk
Or use the contact form at careinkent.co.uk/contact-us.

Yes. We often step in when someone is being discharged and needs extra support during recovery.

This might include help with medication, meals, mobility, or just reassurance and companionship during the first few days at home.

Call 01233 619530 to arrange post-discharge support.

Yes. We’re fully registered and regulated by the Care Quality Commission (CQC), and committed to delivering care that meets the highest standards.

You can view our latest inspection rating and report via the CQC website or ask us for a copy.

Call 01233 619530 for more information

That’s more common than you think. We often work with families where a loved one is reluctant.

Our approach is gentle, respectful, and person-centred. We introduce care slowly, building trust and familiarity over time.

Start small. Even one weekly visit can shift the energy.

Call us on 01233 619530 to talk it through.

Yes. Our care is flexible and available 7 days a week, including evenings, weekends, and bank holidays.

We’ll tailor your schedule around your family’s rhythm.

To discuss availability, call 01233 619530 or email info@careinkent.co.uk.

Yes. Our carers provide respectful, discreet support with washing, dressing, grooming, and toileting.

It’s always done with dignity, kindness, and at your loved one’s pace.

Speak to us about your parent’s personal care needs: 01233 619530.

Absolutely. All our carers are fully trained, DBS-checked, and chosen not just for their skills but for their warmth, consistency, and emotional intelligence.

We know it’s not just about qualifications. It’s about trust.

Call 01233 619530 to learn more about our team.

Yes. Whether it’s help getting up and down the stairs, safe transfers, or walking alongside someone, we’re here to help keep your parent mobile and confident.

We can also assist with equipment or home adaptations in partnership with local services.

Ask about mobility support: 01233 619530.

Yes. If you need a break whether it’s a few hours to rest, a weekend away, or help during a tough period we can step in.

Respite isn’t selfish. It’s what helps you keep going.

Book a conversation about respite care: 01233 619530 or info@careinkent.co.uk.

We cover Folkestone, Hythe, Ashford, and surrounding areas in Kent.

If you’re unsure whether we cover your area, just give us a ring we’re happy to check.

Phone: 01233 619530
Email: info@careinkent.co.uk

Yes, we listen. Carefully.

Before we create any care plan, we start with a real conversation where you can say things like “I don’t even know what we need” or “Mum won’t accept help” and we won’t rush to fix, sell, or diagnose.

We ask about your parent’s rhythms, preferences, fears, and quirks not just their care needs. Because care that feels like calm starts with being heard.

We don’t believe in convenient care. We believe in the right match.

We take time to understand your parent’s personality, routines, and emotional needs then match them with a carer who feels like a natural fit, not just a name on a rota.

We want Mum to feel comfortable opening the door. And you to feel comfortable exhaling.